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Cancellations and Returns

Transparency in cancellation and refund process

We are committed to providing our customers with a transparent and reliable experience in every aspect of our services, including the cancellation and refund of payments. We understand that your needs may change, and we are ready to assist you in this process.

01

What is CYDVISE?

CYDVISE – Your Personal CYbersecurity aDVISEr is an innovative platform offering practical, timely and personalized cybersecurity advices for ordinary people. It is intended for all of you who want to learn more and do more for your personal protection against modern cyber threats on the devices you use every day.

02

Do I need CYDVISE?

We strongly believe you do. In a world of global connectivity, no one is immune to cyber-threats and the question is not WHETHER it will happen, but WHEN it will happen, i.e. when you will become a victim of a cyber-attack, and consequently, WHAT will be the damage from it. Although complete protection cannot exist, CYDVISE can help you be more aware of the risks and take at least the basic steps towards your protection.

03

But do I really need CYDVISE?

Not really. You can do nothing and continue using your devices while ignoring the increasing cybersecurity risks; or, you can educate yourself how to setup your devices for safer use; or, you can pay a cybersecurity professional to get the job done … But you can also subscribe to CYDVISE and start receiving timely and personalized information and practical advices (for free or for a very low subscription fee).

04

Which packages are offered by CYDVISE?

You can choose our FREE CYDVISE package or one of our paid packages (BASIC CYDVISE – INDIVIDUAL,  BASIC CYDVISE – FAMILY and PREMIUM CYDVISE). Please visit our SHOP for more details.

05

What do I get from CYDVISE services?

After registering to CYDVISE and choosing your preferred offer, you will gain access to the relevant initial package with advices, recommendation and information, personalized for you, your devices and according to your preferences. Regular monthly updates will be available.

06

Can I share my CYDVISE subscription with others? Can I cancel my CYDVISE subscription?

Your CYDVISE subscription is intended for your personal use only. You can cancel your CYDVISE subscription. Please read our “Terms and Conditions” and “Return and Refund Policy” for more details.

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